Healthcare delivery systems’ quality and improvement programs are designed to achieve improvement in needed areas. Usually there is a proposal or formal planning process before an improvement program/project begins.

Case Assignment

You are the Quality Improvement Director at Trident International Hospital (TIH). Select an area of interest that you would like to improve upon in the hospital, for example, reduction of patient falls. Be as specific as possible with your selection. You are to develop a proposal for an improvement plan/program for your selected area of interest. Include the following in a 2- to 3-page proposal:

1. Title Page – On the title page, identify the name of your plan (i.e., TIH Reduction in Patient Falls 2018: Quality Improvement Plan).
2. Key Features – Identify 3-4 key characteristics of your area of improvement (i.e., quarterly patient fall staff training, increase staffing by 10% by 2020 to assist with effective patient monitoring, etc.).
3. Impact on Healthcare Delivery System – Identify and explain how the improvement will impact healthcare delivery from a patient and organizational perspective.
4. Importance – Explain the importance of your improvement.
5. Benefits – Identify and explain 2-3 benefits of the area of improvement.
6. Challenges – Identify and explain 2-3 challenges in executing your improving plan/program (i.e., challenges related to understaffing and finances may impact program efficiencies).
7. Timeline – Identify a reasonable timeline to completion of your project.
8. Expected Outcomes – Identify 2-3 outcomes from your improvement plan (i.e., reduce patient falls by 30% by year 2020).

Note: The example used in this assignment cannot be used in your submission.

Assignment Expectations

Conduct additional research to gather sufficient information to justify/support your report.

1. Limit your response to a maximum of 2 pages (title and reference page is not included in page number count).
2. Support your report with peer-reviewed articles, using at least 3 to 4 references. Use the following link for additional information on how to recognize peer-reviewed journals:

PART2

Agency for Healthcare Research and Quality. (2013). Module 14: Creating quality improvement teams and QI plans. Retrieved from https://www.ahrq.gov/professionals/prevention-chronic-care/improve/system/pfhandbook/mod14.html

Using the improvement plan you developed in your Module 3 Case Assignment, create a team to execute the plan/project. In a 6- to 8-slide PowerPoint Presentation (PPT), complete the following:

1. Brief Overview of Plan/Project – Dedicate 1-2 slides to briefly overview the improvement plan/project.
2. Identify Team Members – Identify 4-5 team members, making sure to include one of the recommended team members from the AHRQ article. Explain each team member role and importance.
3. Team Organizational Chart – With you heading the team, create an organizational chart with the identified team members.

See the following link for an example of an organizational chart and explanation: https://www.smartdraw.com/organizational-chart/

SLP Assignment Expectations

Conduct additional research to gather sufficient information to justify/support your training.

1. Limit your response to a maximum of 10 slides (title and reference slide is not included in page number count).
2. Support your report with peer-reviewed articles, with at least 2-3 references. Use the following link for additional information on how to recognize peer-reviewed journals: http://www.angelo.edu/services/library/handouts/peerrev.php.

Reference

Agency for Healthcare Research and Quality. (2013). Module 14: Creating quality improvement teams and QI plans. Retrieved from https://www.ahrq.gov/professionals/prevention-chronic-care/improve/system/pfhandbook/mod14.html

Al-Saddique, A. (2018). Integrated delivery systems (IDSs) as a means of reducing cost and improving healthcare delivery. Journal of Healthcare Communications. 3(1-19):1-4. Retrieved from http://healthcare-communications.imedpub.com/integrated-delivery-systems-idss-as-a-means-of-reducing-costs-and-improving-healthcare-delivery.pdf

Doctors for America. (n.d.). Healthcare delivery system. Retrieved from http://www.drsforamerica.org/learn/policy-center/healthcare-delivery-system

Hawang, W., Chang, J., LaClair, M., & Paz, H. (2013). Effects of integrated delivery system on cost and quality. The American Journal of Managed Care. 19(5): 175-84. Retrieved from https://www.ajmc.com/journals/issue/2013/2013-1-vol19-n5/effects-of-integrated-delivery-system-on-cost-and-quality

Health Catalyst. (2017). The top five essentials for quality improvement in healthcare. Retrieved from https://www.healthcatalyst.com/wp-content/uploads/2016/06/Top-Five-Essentials-for-Quality-Improvement.pdf

Institute of Medicine. (2003). The future of the public’s health in the 21st century. Chapter 5: The health care delivery system. Washington, DC: The National Academies Press. Retrieved from https://www.nap.edu/read/10548/chapter/7

Lighter, D. E. (2015). How (and why) do quality improvement professionals measure performance? International Journal of Pediatrics and Adolescent Medicine. 2(1): 7-11. Retrieved from Trident Online Library.

McLees A. W., Nawaz S., Thomas C., & Young A. (2015). Defining and Assessing Quality Improvement Outcomes: A Framework for Public Health. American Journal of Public Health. 105(0 2):S167-S173. Retrieved from Trident Online Library.

Videos

The Doctors Company. (2014). Integrated delivery system benefits and challenges. [Video]. Retrieved from https://www.youtube.com/watch?v=pIZtXoaGVcA

Wahi, M. (2013). Historical overview of U.S. health care delivery. Retrieved from https://www.youtube.com/watch?v=w31xY0Y87dE

Optional Reading

Network for Regional Healthcare Improvement. (n.d.). Measuring healthcare performance. Retrieved from http://www.nrhi.org/about-collaboratives/performance-measurement/

World Health Organization. (n.d.). Health systems service delivery. Retrieved from http://www.who.int/healthsystems/topics/delivery/en/