The Evolution of Quality at Xerox
Question Description
Summarize the case study. Why did Xerox face a crisis? Analyze their Performance Excellence Process and please explain.
The requirements below must be met for your paper to be accepted and graded:
- Write between 700 – 1,000 words using Microsoft Word in APA style, see example below.
- Use font size 12 and 1” margins.
- Include cover page and reference page.
- At least 80% of your paper must be original content/writing.
- No more than 20% of your content/information may come from references.
- Use at least three references from outside the coursematerial, one reference must be from EBSCOhost. Text book, lectures, andother materials in the course may be used, but are not counted towardthe three reference requirement.
- Cite all reference material (data, dates, graphs, quotes,paraphrased words, values, etc.) in the paper and list on a referencepage in APA style.
References must come from sources such as, scholarly
journals found in EBSCOhost, CNN, online newspapers such as, The Wall
Street Journal, government websites, etc. Sources such as, Wikis, Yahoo
Answers, eHow, blogs, etc. are not acceptable for academic writing.
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